SHIPPING POLICY
Willow Moon Collective standard shipping on most orders is approximately 5-14 days. Each product listing will give an estimate on when the item will ship.
Please allow extra working days for any Custom Order item to be handmade and ready for shipping.
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For Standard Shipping we use UPS Ground Delivery and USPS. You will be emailed your tracking number when your order ships. We do not ship internationally at this time.
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STANDARD SHIPPING RATES.
*$5 on orders under $100
Free shipping on orders over $100
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Email lisapearsondesigns@gmail.com or call 720.202.2094
RETURN & EXCHANGE POLICY
Lisa Pearson Designs accepts returns within 30 days of receipt for a refund, exchange or store credit. Shipping charges will not be refunded. You will be responsible for any return shipping costs. You will be responsible for shipping charges if a return is exchanged. The following items are NOT returnable: sale items and custom items.
Please include your order number and/or packing slip with your return. Also, please provide your contact information: name, address, phone and/or email address. Items must be in the original packaging or may be subject to a 15% restocking fee.
If you receive an item that is damaged or defective you need to notify customer service 720.202.2094 or lisapearsondesigns@gmail.com within 10 days of receipt to file a claim.